Return Policy/Lost Packages

All returned goods must be received in brand new condition. Any returns must be made before the product has been used. Custom orders are not returnable, unless the customer ordered by written purchase order and the components do not match the specifications on that order.

Returns less than 6 months from original purchase date will incur a 10% restocking fee. 
Return over 6 months from original purchase date will incur a 25% restocking fee.

We offer shipping insurance through Route. Route shipping insurance will be automatically added to every order but you have the ability to opt out. Please note, if you opt out of shipping insurance and it is not a line item on your order we will not be held responsible for lost or missing packages.